Our sites are optimized for modern browsers with an equivalent experience available for slightly older versions of modern browsers. If you are experiencing unusual layout or functionality issues, you may need to upgrade your browser.
Browser Updates & Downloads
|BROWSER DOWNLOADS||BROWSER UPDATES|
|Download Google Chrome||Updating Google Chrome|
|Download Mozilla Firefox||Updating Mozilla Firefox|
|Download Safari||Updating Safari|
|Downloading Internet Explorer||Updating Internet Explorer|
What is my “cache” and why should I clear it?
Any sophisticated website you visit is actually a composition of dozens, hundreds or even thousands of files. Even websites supremely optimized for speed are likely loading tons of files at once to display content in your browser.
Browsers try to do their part to speed up the loading process. The first time you visit a site, your browser will “save” pieces of the site. Because your browser can display the files stored in its cache much faster than it can pull fresh files from a server, the next time you visit that site, the use of cached files will help cut down page load time.
It sounds like cache is a good thing, why have you asked me to remove those saved files?
Many times web developers have to make updates to the files that comprise your site in order to push a change or new feature live. If we change a file that your browser has cached, it’s going to keep serving the old, cached version of the file and you won’t see our most recent change. That’s why we ask you to clear your cache.
How do I clear my cache?
The process of clearing cache differs from browser to browser. Generally speaking, look for an option to delete cache or temporary files in your browser’s administrative settings.
Instructions for clearing cache in Internet Explorer
If you have Internet Explorer 9 or 10 click the gear icon in the top right.
In Internet Explorer 7 or 8:
Instructions for clearing cache in Firefox
Instructions for clearing cache in Chrome
Instructions for clearing cache in Safari
Looking for a shortcut?
If you’re a fan of using keyboard shortcuts to get around, Control, Shift, Delete (for Windows) or Command Shift Delete (for Mac) will open the configuration pane to clear cache in any browser.
What do I do after I’ve cleared my cache?
Remember, after clearing your cache in any browser, refresh the page you are viewing so your browser has a chance to grab the fresh files.(NB: Updated in December 2012 to update Chrome instructions and to add Internet Explorer 10).
I want to report an issue
When contacting support, please include the following information:
You can send any error reports to email@example.com